Cancellation Policy

Holiday & Cancellation When absences will occur due to illness, holidays and other events, please let me know. I have a 24 hours cancellation policy so if you know you won’t be able to make a lesson do let me know so we can rearrange it for you. If you cancel with less than 24 hours’ notice until the lesson time, 50 % fee will be payable.  If you cancel on the booking time without any notice/contact, full fee will be payable.

I normally wait in the Zoom meeting room(or my office) for 15 minutes, and if you do not show up after 15 minutes from our lesson appointment time without no contact, your lesson will be cancelled.(No refund fee) .  Therefore, if you can not make it a lesson or reschedule, please let me know in advance.  Let’s respect both of our time. 

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