Cancellation Policy

Holiday & Cancellation When absences will occur due to illness, holidays and other events, please let me know. I have a 24 hours cancellation policy so if you know you won’t be able to make a lesson do let me know so we can rearrange it for you. If you cancel with less than 24 hours’ notice until the lesson time, 50 % fee will be payable.  If you cancel on the booking time without any notice/contact, full fee will be payable.

I normally wait in the Zoom meeting room(or my office) for 15 minutes, and if you do not show up after 15 minutes from our lesson appointment time without no contact, your lesson will be cancelled.(No refund fee) .  Therefore, if you can not make it a lesson or reschedule, please let me know in advance.  Let’s respect both of our time. 

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Published by 岡本彩奈

ニュージーランドで日本語教室”Auckland Japanese Tutor"運営。日本語教師歴10年。学生や社会人向けに間接法にて日本語を教え、過去2000名の外国人学習者を支援。ビジネス初心者のフリーランス日本語教師や日本語の先生で副業・起業したい方向けに個別相談を提供中。

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